Privacy Policy
Last updated: February 1, 2026
1. Information We Collect
We collect information you provide directly, including name, email address, firm name, and billing information when you create an account. We also collect usage data, including how you interact with our Services, device information, IP addresses, and browser type. We use cookies and similar technologies to enhance your experience.
2. How We Use Your Information
We use your information to provide and improve our Services, process payments, send important notifications, provide customer support, and ensure the security of your account. We do not sell your personal information to third parties. We may use anonymized, aggregated data for analytics and service improvement.
3. Data Storage & Security
Your data is stored in SOC 2 Type II certified data centers within the United States. We employ 256-bit AES encryption for data at rest and TLS 1.3 for data in transit. Access to customer data is restricted to authorized personnel only. We conduct regular security audits and penetration testing.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide Services. Upon account cancellation, we will delete your data within 90 days unless legally required to retain it. You may request data export or deletion at any time by contacting our support team.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a portable copy of your data. California residents have additional rights under the CCPA. To exercise any of these rights, contact our privacy team. We will respond within 30 days.
6. Contact Us
For privacy-related inquiries, contact our Data Protection Officer or write to: CaseWizard, Inc., Attn: Privacy Team, PO Box 2861, Suwanee, GA 30024.